Hays Brothers

We may collect the following information:

• Contact information you provide, such as name, phone number, and email address.
• Project and ticket information, including job details, labor, equipment, and materials.
• Electronic signatures captured when you review and sign a ticket.
• Basic technical information required to deliver our services securely.

• To prepare, deliver, and obtain signatures on T&M tickets and invoices.
• To send you transactional messages, such as a link to review and sign a ticket.
• To respond to your requests and provide customer service.
• To comply with legal, tax, and recordkeeping obligations.

When you provide a mobile phone number, we may send you SMS text messages related to your project, such as a secure link to review and sign a ticket. Message and data rates may apply. You can opt out at any time by replying STOP. See our SMS Terms & Consent for details.

We do not sell, trade, or otherwise transfer your personal information to third parties or affiliates for marketing purposes. We share information only with service providers that help us operate (for example, our messaging and hosting providers), and when required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We retain ticket and signature records as needed for business and legal purposes and apply reasonable safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to or deletion of your information, or opt out of text messages at any time. To make a request, contact us using the details below.

Hays Brothers
If you have questions about this Privacy Policy, please contact us through your project representative.